FAQ

How do I clean the fabric on my bag?

The cotton weave is finished with a water-repellent coat, so most light spills can be dabbed away with a tissue. For stains, apply a thin layer of Vanish liquid stain remover to the fabric only — avoid the leather — and gently brush with a soft toothbrush in circular motions. Apply clean water to dilute, continue brushing, then dab with tissue. Repeat until no stickiness remains. Dry with a hair dryer on low heat held at a distance. Never soak the bag.

How do I care for the leather parts?

Blot with a soft damp cloth — do not soak. Air dry in a shaded area away from direct sunlight. Use a rubber eraser to remove scuffs after drying, then apply a leather lotion or Stay Clean to recondition. Keep away from alcohol and store away from direct sunlight.

How do I maintain the fabric over time?

Occasionally spray the cotton weave with a fabric protector like Scotchguard to maintain water repellency. For pilling on the weave over time, use a fabric shaver. Keep the bag away from dark-dyed materials — contact may permanently discolor the weave.

Is there a warranty on the bags?

Yes. Torboon guarantees all physical components required for proper functioning for 2 years from the date of purchase, excluding parts sourced outside their workshop.

How should I store my bag?

Store in the dust bag provided, away from direct sunlight, heat, and humidity. In damp storage areas, place desiccant packets inside to prevent moisture damage.